Privacy

What we keep, and why.

Short version: we collect what we need to design for you and bill you, and nothing else. Long version below.

1,284
requests delivered in 2026
01

What we collect

Your name, work email and company when you subscribe or book a call; the files and messages you send with requests; and basic, cookie-free analytics about which pages are visited. We don't buy data or build advertising profiles.

02

Why we collect it

To run your subscription: to design what you ask for, send invoices, and talk to you about your work. Analytics help us see which pages are useful. That's all.

03

Who can see it

The designers on your account, our operations lead and the services we use to run the studio (payments, email, file storage). Each is bound by a data processing agreement. We never show client work publicly without written permission.

04

How long we keep it

Account and billing records for seven years, as tax law requires. Request files for 12 months after your subscription ends, then they're deleted unless you ask us to keep them longer.

05

Your rights

You can ask for a copy of your data, correct it, or ask us to delete it, by emailing privacy@tessaly.studio. We reply within 30 days, usually much sooner.

06

Changes

If we change this policy in a way that matters, we'll email subscribers two weeks before it takes effect. Last updated 1 September 2026.

Questions

Before you subscribe.

Still unsure? Book a 20-minute call and bring a real request. We'll tell you how we'd run it.

One deliverable you could brief in a paragraph: a landing page, a deck, a set of six social posts, a logo refresh, three app screens. Bigger things (a full website, a brand system) are split into a sequence of requests, and we plan that sequence with you on day one.

Our median in 2026 is 38 hours from brief to first full design, counted in working hours across our three studios. Complex requests take longer, and we tell you the expected time when we pick one up, before we start.

As many as the request needs. The average is 1.4. We ask for comments in one batch per round, pinned on the file, so each round is quick.

A named senior designer leads your account, with a second designer in another time zone so work keeps moving overnight. You can message both in your shared channel.

Yes. Pause any time and the unused days carry over for up to 60 days. Cancel with one message before your next billing date. There is no minimum term on Core or Studio.

You do, from the moment it is delivered: source files, exports and fonts licences in your name. We only show work in our portfolio if you say yes.

Studio and Team plans include Framer and Webflow builds of the pages we design. Custom application code is outside the subscription, and we are happy to hand off to your developers with specs and tokens.

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